Terms of Service
Last Updated: 9-10-2025
Welcome to Universal Attestation.
By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully before using our services.
If you do not agree to these Terms, please do not use our services or website.
1. About Universal Attestation
Universal Attestation provides document attestation, apostille, visa stamping, and related services including:
- HRD Attestation / NORKA Assistance
- Embassy Attestation
- Apostille Services
- Visit Visa & Visa Stamping
- Educational, Non-Educational, and Commercial Certificate Attestation
We serve as a facilitator between clients and the respective government or embassy authorities for completing attestation and visa procedures.
2. Service Usage
By availing our services, you confirm that:
- You are at least 18 years of age and legally capable of entering into agreements.
- All documents and information provided are true, accurate, and complete.
- You authorize Universal Attestation to process your documents and share necessary details with government departments, embassies, and third-party agents for service completion.
3. Scope of Services
Our services include consultation, document verification, attestation, apostille, and visa processing assistance.
However:
- We are not a government department or embassy, and we act only as a service facilitator.
- The final decision regarding attestation or visa approval rests solely with the concerned authority or embassy.
- Timelines for completion are estimates and depend on external processing bodies. Delays caused by such authorities are beyond our control.
4. Service Fees and Payments
- All service charges, government fees, and courier costs will be communicated before service initiation.
- Payments must be made in full prior to the commencement of the attestation or visa process unless otherwise agreed.
- Once the process has begun, fees are non-refundable, except in cases of administrative errors on our part.
- All payments must be made through approved payment channels only.
5. Cancellation and Refund Policy
- Requests for cancellation must be submitted in writing or via email before your documents are submitted to any external authority.
- Once documents are sent for processing, refunds will not be possible.
- In cases of service unavailability, duplicate payment, or administrative error, refunds will be processed after internal verification.
- Refunds, if applicable, may take up to 10–15 working days.
6. Document Handling and Responsibility
- You are responsible for submitting original or true copies of documents as required.
- Universal Attestation takes utmost care in handling all documents but will not be liable for loss, damage, or delay caused by courier services, postal agencies, or government departments.
- Clients are advised to keep photocopies of all original documents before submission.
7. Data Privacy
Your personal data and document information are handled in accordance with our Privacy Policy.
By using our services, you consent to the collection, storage, and use of your information as described therein.
8. Third-Party Involvement
Some services may require the involvement of third-party agencies, courier partners, or government departments.
Universal Attestation is not responsible for the policies, performance, or delays caused by these third parties.
9. Limitation of Liability
To the maximum extent permitted by law:
- Universal Attestation shall not be liable for any indirect, incidental, or consequential damages resulting from use of our services.
- We are not responsible for rejection, refusal, or delay by embassies or government bodies.
- Our total liability in any case shall not exceed the amount paid by you for the specific service.
10. Intellectual Property
All content, text, graphics, and materials on our website are the intellectual property of Universal Attestation.
You may not copy, reproduce, distribute, or modify any material without prior written permission.
11. Prohibited Activities
Users are strictly prohibited from:
- Submitting forged or fraudulent documents.
- Misusing our services or website for illegal purposes.
- Attempting to access unauthorized data or systems.
Violations may result in immediate termination of services and may be reported to the concerned authorities.
12. Modification of Terms
Universal Attestation reserves the right to update or modify these Terms at any time without prior notice.
Any changes will be posted on our website with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated Terms.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in [Insert City/State, e.g., Ernakulam, Kerala].
14. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Universal Attestation
📍 Devikrishna Arcade, Opp. Collectorate,
Next to BANK OF INDIA, Ayyanthole,
Thrissur, Kerala 680003
📧 Email: universalattestation2@gmail.com
📞 Phone: +91 97467 92888
🌐 Website: https://universalattestation.com/
